Torch.idmembuka lowonganSales Support (O2O)
Torch.id is a prominent Indonesian brand, provider of bags, luggages, traveling apparels and gears — which leverages data-driven research and design— to deliver innovative solutions to its customers.
With a strong presence in Indonesian e-commerce since 2015, Torch.id is now expanding its reach through O2O stores in major Indonesian cities 🛒.
As a growth company, Torch.id has won three prestigious national awards, including two Indonesian Good Design Awards and the Anugerah Bangga Buatan Indonesia Award 🏆. In addition to these national recognitions, Torch.id has also received an international acclaim, the Golden Bauhinia Cup 🏆.
These awards show how much we care about the our beloved customers, the quality of our products and how innovation has been embedded in our DNA. These things also show how hard our great team works and grows 👥.
We aspire to become a prominent local brand with a global reach in the near future 🚀🌍.
Join us! We...
Ringkasan
- Perusahaan :
- Torch.id
- Situs :
- https://torch.id
- Industri :
- Fashion & Apparel
- Kategori :
- Perbankan
- Status Pekerjaan :
- Full Time
- Pola Kerja :
- OnSite
- Jam Kerja :
- 40 Jam/Minggu
- Perolehan Gaji :
- Negotiable
- Pengalaman :
- 1 Tahun Pengalaman
- Lokasi Kerja :
- Bandung
- Tanggal Berakhir :
- 10 January 2026
Deskripsi Pekerjaan
Job Overview
We are looking for an Sales Support O2O to join our growing family. This position is essential for ensuring that the online store operates efficiently, orders are processed accurately, and customers receive a seamless shopping experience. Their contributions are crucial to the success of the e-commerce arm of a fashion retail business.
Job Roles:
- Order Processing: Handle and process online customer orders, ensuring accuracy in product selection, pricing, and shipping information.
- Inventory Management: Monitor and manage e-commerce inventory levels, coordinating with the merchandising and logistics teams to maintain adequate stock levels.
- Product Data Management: Update and maintain product information, including descriptions, images, prices, and availability, on the e-commerce website.
- Content Management: Ensure that all content on e-commerce, including product descriptions and images, is accurate, up-to-date, and aligned with the brand's style and tone.
- Customer Support: Respond to customer inquiries and resolve issues related to online orders, returns, and shipping, providing excellent customer service.
- Shipping and Fulfillment: Coordinate branch store teams to ensure that orders are packed, shipped, and delivered on time, and track order shipments.
- Payment Processing: Manage online payment gateways, process refunds when necessary, and ensure secure and efficient payment processing for customers.
- Returns and Refunds: Handle returns and refunds according to company policies, including managing return authorizations and processing refunds promptly.
- Data Entry: Accurately enter and update data related to online orders, inventory levels, and customer information in ...
6 Benefit Pekerjaan
Kirim Lamaran
- Via URL :
Peluang diterima pada lowongan kerja Sales Support (O2O) masih terbuka untukmu! Baru 5 orang yang mengunjungi link lamaran diatas. Ayok cepat kirim lamarannya sebelum ditutup pada tanggal 10 January 2026!
