Timkado Sejahtera Indonesiamembuka lowonganJunior Software Technical Support Analyst
Social Media Startup providing marketing tools for Whatsapp
Ringkasan
- Perusahaan :
- Timkado Sejahtera Indonesia
- Situs :
- https://timkado.id
- Industri :
- Software
- Kategori :
- IT Programmer
- Status Pekerjaan :
- Full Time
- Pola Kerja :
- Hybrid
- Jam Kerja :
- 40 Jam/Minggu
- Perolehan Gaji :
- Rp 8.000.000 s/d Rp 9.000.000
- Pengalaman :
- 1 Tahun Pengalaman
- Lokasi Kerja :
- Jakarta Pusat
- Tanggal Berakhir :
- 31 October 2025
Deskripsi Pekerjaan
At Timkado, we empower businesses to engage customers through personalized WhatsApp campaigns at scale. We’re looking for a technically skilled and proactive Junior Software Technical Support Analyst to assist our clients and support internal campaign operations.
What You’ll Do:
- Help clients build targeted mailing lists and tag contacts for WhatsApp messaging campaigns
- Query and manage data from our PostgreSQL tagging and campaign databases
- Write SQL queries and build scripts to automate mailing list generation and campaign workflows
- Monitor, measure, and report on campaign response rates and performance metrics
- Provide hands-on technical support and troubleshooting for tagging logic, contact segmentation, and delivery issues
- Work closely with our product and engineering teams to improve campaign operations
- Strong SQL skills and experience writing complex queries
- Ability to automate processes using scripts (e.g., JavaScript/Node.js scripting)
- Background in software development, ideally in a support, tools, or automation role
- Familiarity with our tech stack: React, Node.js, and PostgreSQL
- Excellent problem-solving and communication skills
- Ability to work independently and support a fast-paced SaaS product
Nice to Have
- Experience with WhatsApp Business API or similar campaign platforms
- Knowledge of customer segmentation, tagging systems, or CRM tools
2 Benefit Pekerjaan
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Bisa Cuti Haid Jika Perlu
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Mendapatkan Asuransi Kesehatan
Kirim Lamaran
- Via URL :
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