Jubeliomembuka lowonganCustomer Support Specialist (Yogyakarta)

An Omnichannel Platform for retailers and wholesalers. Our mission is to simplify your business by integrating back office, warehouse, marketplace, webstore and point of sales (POS) into one dashboard.

Ringkasan

  • Perusahaan :
  • Jubelio
  • Situs :
  • https://Jubelio.com
  • Industri :
  • Technology (Software Development)
  • Kategori :
  • Pelayanan Pelanggan
  • Status Pekerjaan :
  • Full Time
  • Pola Kerja :
  • OnSite
  • Jam Kerja :
  • 40 Jam/Minggu
  • Perolehan Gaji :
  • Rp 2.300.000 s/d Rp 2.500.000
  • Pengalaman :
  • 1 Tahun Pengalaman
  • Lokasi Kerja :
  • Yogyakarta
  • Tanggal Berakhir :
  • 22 October 2025

Deskripsi Pekerjaan

At Jubelio, we always innovate to create a business platform that can be used for small, medium, or enterprise scale.

To fulfill this mission, Jubelio opens opportunities for those of you who want join us as a Customer Support Specialist (Yogya)

Job Description:

  • Answer incoming support ticket and online chat requests from our customers as well as comfortable in face to face interaction
  • Resolve technical issues including debugging customer sites to aid in problem resolution
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Knowing company products inside and out so that you can answer customer questions.
  • Update the company's internal ticketing system  with information on technical issues and discussions or useful feedback from  customers 
  • Follow up customers to ensure that their problems  are resolved  

Qualifications:

  • Min 1-2 years experience as Customer Support/Service or related position. Experience in E-Commerce or Warehouse Management is a huge advantage
  • Fresh graduate with good internship / organization experience are welcomed to apply.
  • Must be located or willing to located in Yogyakarta.
  • Good proficiency in MS Office (Word, Excel, Powerpoint)
  • Willing to work in night shift and weekend as needed
  • The capacity to work well within a team.
  • Attention to detail and logical thinking.
  • The capacity to clearly explain a technical problem to a customer.
  • Posses excellent problem-solving skills.

4 Benefit Pekerjaan

💵 Gaji Kompetitif
🏥 Mendapatkan Asuransi Kesehatan
Mendapatkan THR & Bonus
💼 Paid Sick Days

Kirim Lamaran

Peluang diterima pada lowongan kerja Customer Support Specialist (Yogyakarta) masih terbuka untukmu! Baru 30 orang yang mengunjungi link lamaran diatas. Ayok cepat kirim lamarannya sebelum ditutup pada tanggal 22 October 2025!

Lamar

Pilih Cara Melamar

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1 bulan lalu

Lowongan KerjaTerkait

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Dibutuhkan Kontrak OnSite Fresh Graduate 4 Benefit Apply Via URL Pelayanan Pelanggan 24 Pelamar
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