Jubeliomembuka lowonganCustomer Support Specialist (Yogyakarta)
An Omnichannel Platform for retailers and wholesalers. Our mission is to simplify your business by integrating back office, warehouse, marketplace, webstore and point of sales (POS) into one dashboard.
Ringkasan
- Perusahaan :
- Jubelio
- Situs :
- https://Jubelio.com
- Industri :
- Technology (Software Development)
- Kategori :
- Pelayanan Pelanggan
- Status Pekerjaan :
- Full Time
- Pola Kerja :
- OnSite
- Jam Kerja :
- 40 Jam/Minggu
- Perolehan Gaji :
- Rp 2.300.000 s/d Rp 2.500.000
- Pengalaman :
- 1 Tahun Pengalaman
- Lokasi Kerja :
- Yogyakarta
- Tanggal Berakhir :
- 03 February 2026
Deskripsi Pekerjaan
At Jubelio, we always innovate to create a business platform that can be used for small, medium, or enterprise scale.
To fulfill this mission, Jubelio opens opportunities for those of you who want join us as a Customer Support Specialist (Yogya)
Job Description:
- Answer incoming support ticket and online chat requests from our customers as well as comfortable in face to face interaction
- Resolve technical issues including debugging customer sites to aid in problem resolution
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Knowing company products inside and out so that you can answer customer questions.
- Update the company's internal ticketing system with information on technical issues and discussions or useful feedback from customers
- Follow up customers to ensure that their problems are resolved
Qualifications:
- Min 1-2 years experience as Customer Support/Service or related position. Experience in E-Commerce or Warehouse Management is a huge advantage
- Fresh graduate with good internship / organization experience are welcomed to apply.
- Must be located or willing to located in Yogyakarta.
- Good proficiency in MS Office (Word, Excel, Powerpoint)
- Willing to work in night shift and weekend as needed
- The capacity to work well within a team.
- Attention to detail and logical thinking.
- The capacity to clearly explain a technical problem to a customer.
- Posses excellent problem-solving skills.
4 Benefit Pekerjaan
💵
Gaji Kompetitif
🏥
Mendapatkan Asuransi Kesehatan
⭐
Mendapatkan THR & Bonus
💼
Paid Sick Days
Kirim Lamaran
- Via URL :
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